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Find answers to common questions, browse our resources, or get in touch with our support team. We're committed to helping you succeed.

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Have a question or need help? Send us a message and we'll respond within 24 hours.

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We typically respond within 2–4 hours during business hours (Mon-Fri, 9 AM – 6 PM EST). For urgent issues, we're available 24/7.

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Quick answers

Frequently asked.

Common questions about resume building, AI features, billing, and security — searchable.

Getting Started

3 questions

You can start by either uploading an existing resume (PDF), importing from LinkedIn, or choosing from our professional templates. Our smart parser will extract all your information automatically.

Currently, we support PDF files for resume uploads. We're working on adding support for Word documents (.docx) in the near future.

Simply paste your LinkedIn profile URL, and our AI will extract your professional information including work experience, education, and skills to pre-populate your resume.

AI Features

3 questions

Our proprietary AI analyzes your content and suggests improvements for impact, keywords, and formatting. You maintain full control to accept, modify, or reject any suggestions.

Our ATS (Applicant Tracking System) scorer analyzes how well your resume would perform when scanned by automated hiring systems, providing a score and specific improvement recommendations.

Absolutely! All AI suggestions are editable. You can modify the tone, style, and content to match your personal voice while keeping the AI-optimized structure.

Account & Billing

3 questions

The free plan includes access to basic templates, AI suggestions, and one resume download per month. You can create unlimited resumes but downloads are limited.

Go to the Pricing page from your dashboard and select a plan that fits your needs. Upgrades are instant and you'll have immediate access to premium features.

Yes, you can cancel your subscription at any time from your account settings. You'll continue to have access to premium features until the end of your billing cycle.

Privacy & Security

3 questions

Yes, we use industry-leading encryption to protect your data. We're SOC 2 compliant and never sell your information to third parties. You own your data and can delete it anytime.

Only you can see your resumes unless you explicitly share them. We don't make your resumes public or share them with employers without your consent.

We only use your data to provide and improve our services. Our AI learns from anonymized, aggregated patterns to improve suggestions, but never from your personal content.